Privacy Policy

About The Kindy OT

The Kindy OT provides occupational therapy-led kindergarten professional learning and group incursions, optional classroom consultations, and an enquiry pathway for individual paediatric occupational therapy. We respect the privacy of centre representatives, educators, families and children. Contact [email protected] with privacy questions.

Information we collect

For enquiries and centre bookings, information may include your name, work contact details, centre name and location, proposed dates, room count, session size and details you provide. A classroom consultation questionnaire may also describe room arrangements, routines, environmental barriers and educators’ priorities. We intend these consultations to concern the classroom rather than identified individual children.

For enquiries about individual OT, information may include parent/carer contact details, a child's age or general areas of support and other information voluntarily provided. Please do not submit a child's full name, diagnosis, records or other sensitive information through general website enquiry forms. Any future individual OT intake and clinical records will require a separate appropriate consent and privacy process before clinical services begin.

How we use information

We use information to answer enquiries, prepare quotes, arrange and deliver services, communicate with centres and families, create general classroom strategies reports, provide resources, issue invoices, administer bookings and meet legal or professional obligations. Classroom reports are designed to address the educational environment and educator practice; they are not individual child assessments or diagnostic reports.

Email updates and free resources

If you separately choose to join a mailing list or request a free educator resource, we may use the email address you supply for that stated purpose, subject to the consent you provide. You can unsubscribe from marketing emails. A booking or therapy enquiry alone does not subscribe you to marketing.

Website, enquiry systems and service providers

Our website is hosted using Cloudflare Pages. Online enquiry submissions are processed through our website infrastructure and may be delivered to our business email using an email delivery provider, Resend. Anti-spam checks may use Cloudflare Turnstile. We may also use suitable providers for email, invoicing and secure resource delivery when those services are implemented. Service providers receive information as needed for their functions and subject to appropriate safeguards.

Information may be processed or stored outside Australia depending on the relevant provider's infrastructure. Before launch, we will verify any likely overseas disclosures and identify relevant countries where practicable. We will also verify whether optional analytics or cookies are enabled and update this policy accordingly.

Storage and protection

We take reasonable steps to protect information against loss, misuse and unauthorised access, including restricting access to those who need it for legitimate business purposes. Information is retained only for as long as needed or required under applicable recordkeeping obligations, then securely deleted or de-identified where appropriate. Specific retention periods and clinical-record arrangements will be confirmed before individual clinical services commence.

Children's privacy and images

We do not use photographs of actual child clients or incursion participants to illustrate our services on this website. Images depicting children taking part in therapy or learning activities are AI-generated representations of possible experiences, not photographs of actual sessions or clients.

We do not seek identifiable child information for general classroom consultations. Any photography, filming or testimonials involving children would require appropriate permissions and compliance with centre procedures, child-safety standards and applicable privacy requirements.

Access, corrections and complaints

You may contact [email protected] to request access to or correction of your personal information, or to raise a privacy concern. We will review requests and complaints in accordance with applicable law and explain the outcome. If a matter remains unresolved, you can seek information from the Office of the Australian Information Commissioner.

Policy updates

We may revise this policy when our services, website and information-handling practices change. The latest version will be published here.