Booking Terms

1. Enquiries, quotes and confirmation

Submitting an enquiry does not reserve a date. We will issue a written quote confirming the program, proposed date(s), presenter, venue, room count, optional services, travel charges where applicable, GST and the total amount payable. A booking is confirmed only when the centre accepts the quote and these terms and pays the agreed initial instalment.

2. Program prices and payment

Standard advertised base prices are $995 for one single incursion room, $695 for each additional room receiving a separate session on the same day, $3,695 for The Kindy OT Year (four visits, one room per visit), and $595 per additional room per annual visit. The optional classroom consultation and strategies report is an additional $695 when booked with an incursion. Travel, where applicable, and GST will be stated in the personalised written quote.

Single incursion: A 25% booking deposit is payable on acceptance of the quote to reserve the agreed date. The remaining 75% is due at least 14 calendar days before the booked session. For bookings confirmed within 14 calendar days of delivery, full payment is due upon confirmation.

The Kindy OT Year: The annual package comprises four separately invoiced termly sessions. When the annual agreement is signed, a 25% deposit for each of the four sessions is payable to reserve all four agreed dates. Each term's remaining 75% balance is due at least 14 calendar days before that term's session. The annual base package of $3,695 is allocated as $923.75 per visit, before any agreed additions, travel and GST. Deposit and balance amounts may be adjusted by a few cents on invoices to reconcile rounding. Signing alone does not hold dates until the agreed deposits have been received and the booking is confirmed in writing.

Additional-room sessions, optional classroom consultation, applicable travel and GST will be itemised in the quote and allocated to the relevant session invoices. Deposit and balance calculations will be clearly stated before the centre accepts the agreement. Payments are credited against agreed services and are not automatically forfeited upon cancellation.

3. Session inclusions, capacity and staffing

Each room receives a separate approximately 75-minute interactive children's program, for up to 25 children per session, with live OT-led demonstrations and corresponding educator professional learning resources. A standard visit allows up to 15 minutes for flexible educator reflection or transitions within a 90-minute centre allocation, as available around the centre's normal supervision duties. Educator learning also includes the relevant prerecorded PD module and digital resources. The centre must provide a suitable space, appropriate supervision and necessary staffing; our presenter does not replace the centre's educators or count as its supervisory coverage.

Additional rooms are scheduled sequentially after the first session and reasonable presenter reset time. Start times, physical setup, pack-down and any room or equipment requirements will be agreed with the centre.

4. Optional OT classroom consultation

Where selected in the quote, the classroom consultation includes a short pre-visit questionnaire, up to 60 minutes of observation of agreed everyday routines and brief educator discussion, and a concise written classroom strategies report generally supplied within seven business days after the visit. The consultation is scheduled before an incursion on the same centre visit where practicable. Meaningful observation depends on the centre facilitating access to the agreed routine.

The service is general environmental and educator-practice consultation only. It does not include individual child observation for assessment purposes, diagnostic opinions, child-specific recommendations or treatment, and should not be represented as an individual OT assessment. The centre should avoid disclosing identifiable children's health information in the questionnaire or ordinary consultation discussions. Any individual child referral or assessment would require a separate engagement and appropriate consent.

5. Educator resources and licence

Full payment for a booked session is required before its complete educator professional development resource package is released, including the relevant prerecorded professional development video and supporting documents. This gives educators the opportunity to prepare before the visit. For The Kindy OT Year, the complete resource set for each term is released separately after that term's invoice is paid in full; paying a deposit for future terms does not trigger release of those terms' materials.

Digital resources are licensed for internal educational use within the booking centre for 12 months from the corresponding program's delivery date, unless otherwise stated in the accepted quote. Educators may use and print resources internally but must not sell, publish or distribute them to other centres without written permission. Licence wording and access arrangements remain subject to final review.

6. Changes and rescheduling requested by the centre

We understand that kindergarten schedules sometimes change and will make reasonable efforts to accommodate date changes.

• 21 or more calendar days' notice: One complimentary rescheduling request per booked session, subject to availability.
• 8–20 calendar days' notice: Rescheduling may be accommodated subject to availability; reasonable additional costs incurred due to the change may apply.
• 7 or fewer calendar days' notice: Requests will be considered individually; reasonable preparation, committed-resource or unfilled-date costs may apply.

Any additional charges will be explained before a revised date is confirmed. Requested dates are not guaranteed until confirmed in writing. The same rules apply separately to each of the four sessions in The Kindy OT Year. Exceptional circumstances, illness, centre closure and unsafe weather will be considered reasonably, consistently with applicable law.

7. Cancellation by the centre

Cancellations must be requested in writing. If a centre cancels, The Kindy OT may retain or charge only reasonable amounts reflecting services already performed, educator resources already supplied, costs reasonably incurred and genuine losses directly arising from the cancellation, taking account of notice, costs saved and the possibility of rebooking the date. The 25% booking deposit is credited towards any applicable amount; it is not automatically forfeited. Any payment exceeding a lawful cancellation charge will be refunded with an explanation of the calculation.

The Kindy OT Year: Cancellation of one termly session does not automatically cancel the remaining sessions. If the centre requests cancellation of the remaining annual agreement, undelivered sessions and their reserved dates will be considered individually. No automatic charge for the entire outstanding annual balance applies, and the price of already completed visits will not automatically be recalculated at the single-incursion rate. The parties will receive a written account of payments, resources supplied, reasonable cancellation charges and any refund.

If digital resources have already been provided, their actual supply and the terms of the resource licence may be relevant to a reasonable cancellation calculation. Access to resources for cancelled and refunded sessions may be withdrawn under the agreed licence, without affecting statutory rights. The same underlying loss or cost will not be charged twice.

8. Changes or cancellation by The Kindy OT

If we cannot deliver a scheduled visit, we will offer a mutually suitable replacement date. If none can be agreed, we will provide an appropriate refund for undelivered services. Any material presenter or delivery changes will be communicated promptly and agreed where required.

9. Professional scope, safety and safeguarding

Kindergarten incursions and educator professional learning are group education and capability-building services; they are not individual child OT assessment, diagnosis or treatment. Founder-led programs are delivered by a registered occupational therapist. If other appropriately trained facilitators deliver an OT-developed program in future, this will be clearly disclosed. The centre remains responsible for children's supervision, attendance, emergency response under its procedures and relevant parent/carer permissions.

10. Australian Consumer Law

Nothing in these terms excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.

11. Contact

For booking, cancellation or rescheduling matters contact [email protected].